When Extensions Go Wrong: A Stylist's Guide to Common Problems and Real Solutions

By Christian Michael Hair Extensions

Let’s get real: even with the best hair and the most skilled install, things can go wrong.

Tangling. Shedding. Color fade. Dryness. You name it — and we’ve heard it.

But here’s what makes Christian Michael different: we don’t hide from the hard stuff. We educate. We troubleshoot. And we give you (and your clients) real solutions that work — because good hair deserves better answers.

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🧩 PROBLEM #1: Tangling at the Nape or Mid-Lengths

What’s Going Wrong:

• Cuticles are misaligned (common with non-remy hair)

• Buildup from product, hard water, or oils

• Excessive heat styling without protection

• Sleeping without protecting the hair

How to Fix It:
✅ Clarify gently (use an extension-safe clarifying shampoo)
✅ Use a lightweight conditioner + wide-tooth comb
✅ Sleep in a braid or silk bonnet
✅ Recommend a trim every 6–8 weeks to remove weathered ends

Pro Tip: Christian Michael Extensions are made with cuticle-aligned, single-donor human hair — which naturally reduces tangling. But how they’re cared for matters just as much as how they’re installed.

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💇♀️ PROBLEM #2: Shedding or Thinning Wefts

What’s Going Wrong:

• Wefts are being cut without sealing the ends

• Heat or product is breaking down the weft stitching

• Over-brushing when wet

How to Fix It:
✅ Use weft sealant any time a weft is cut
✅ Avoid oil-heavy serums near the base of the track
✅ Gently detangle from ends up — never tug wet hair
✅ Reinforce with bead or thread if shedding worsens

Pro Tip: Christian Michael wefts are hand-tied and tightly stitched for durability — but even great wefts need smart handling.

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🌈 PROBLEM #3: Color Fading or Brassiness

What’s Going Wrong:

• UV exposure without protection

• High-pH shampoos

• Hard water minerals

• Using toners with too much peroxide

How to Fix It:
✅ Use a color-safe, pH-balanced shampoo and conditioner
✅ Recommend a shower filter for clients in high-mineral water areas
✅ Limit toning to demi or direct dyes — never high-lift developers
✅ Apply leave-in with UV protection on blondes and lighter tones

Pro Tip: Christian Michael blondes are processed with moisture-retaining tech — but all light hair is vulnerable without proper care.

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🔥 PROBLEM #4: “Burnt” or Foul Smell During Heat Styling

What’s Going Wrong:

• Using high heat on low-quality or over-processed hair

• Buildup of dry shampoo or oils on the strand

• No heat protectant

How to Fix It:
✅ Always style clean, dry hair
✅ Use an extension-safe heat protectant
✅ Keep irons under 400°F
✅ Clarify and recondition if the smell persists

Pro Tip: That nasty smell = burning protein. Christian Michael hair is real, heat-safe, and fully tested — but no hair is immune to a flat iron set on “scorch.”

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💧 PROBLEM #5: Dryness or Loss of Shine

What’s Going Wrong:

• Product overload or silicone buildup

• Heat styling every day

• Skipping conditioning masks

• Using oils that coat instead of hydrate

How to Fix It:
✅ Reset with a gentle clarifying wash
✅ Use a hydrating mask once a week
✅ Avoid oils with mineral or petroleum bases
✅ Apply lightweight leave-in mid-shaft to ends

Pro Tip: Our extension care products are designed to hydrate without buildup — because real hair needs real support, not just gloss.

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🛠️ Your New Go-To Troubleshooting Toolkit:

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👏 Real Hair. Real Talk. Real Fixes.

At Christian Michael, we’re not just selling hair — we’re showing up after the install, too.
Stylists, your reputation matters. We’re here to back you up with consistent quality, expert support, and care that actually solves problems.

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💎 Need help with a client issue?

Our DMs and customer care inbox are always open.
You don’t get excuses here — just results.

👉 Shop Professional-Grade Extensions & Care
Because looking good is just the beginning.
We’re here for the long game.